IRON BUZZ InteractionAnywhere

Easy Platform-Independent Access to All Your Customer Interactions

If you’re decommissioning your legacy recording platform, you’ll need to keep the voice interactions you’ve stock-piled over the years with the least maintenance and overhead. Those recordings may reside in your current (and soon-to-be decommissioned) recording platform, or may be archived in central storage or on legacy tapes.

Iron Buzz InteractionAnywhere helps you cost-effectively migrate calls and their associated metadata from your current platform and various archiving solutions to a portable, easy-to-access playback application that is completely independent of any recording platform. This solution lets you export calls out of your contact center infrastructure for audits and other business needs.


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