Walk-in Center Interaction Recording

Get the most out of your interactions, do not leave any channel untapped

Iron Buzz introduces a unique technology for recording walk-in center interactions, offering both video and audio recording of your representatives and customers. The recorded interactions are accessible from an admin portal with intuitive search, playback and analysis options.

Lack of proper infrastructure will often leave walk-in center interactions unrecorded, making your organization blind to the face-to-face discussions your representatives had with their clients. These interactions contain insights that can impact your business tremendously and help improve your customer interactions.

Features

Interested in recording your Walk-in Center interactions?

Drop us a line